Mar 6

Ruth & RustyWow, I can’t believe that it’s been 20 years since I jumped into the world of pet training.
I’ve been lucky to enjoy the last 15 of those years as a self-employed pet trainer/behaviorist.  I’ve met countless amazing dogs, cats & people along the way.  The true blessing is that they’ve all (humans & animals, alike) been my teachers & inspirations.  But, it’s time for a change.  I’m taking a break from training to follow my heart in a different direction:  writing for my new site, The Soulful Pet.

The Soulful Pet is a creative outlet where I can explore & celebrate the bonds we share with our pets.
Pet guardians know that a life well-lived with animals is a unique one.  Pets are family members.  We learn from them, share with them, care for them, & cry for them.  Of course, we hope that their lives are enriched thru these bonds, as well.

As a writer, trainer/behaviorist, & pet guardian/advocate, I am excited about the endless possibilities of The Soulful Pet.
I hope you’ll join me to create a community where we can share what we love about life with animals, on both the site & the FB page.  I’ll cover all aspects of this sweet lifestyle:  Foodie topics (recalls, recipes, healthy ingredients); product recommendations; social issues & commentary; pup culture; recommended reading (blogs & books); insights & inspirations; entertainment; and much more.  I also hope to spotlight special people who do great work with animals, as well as animals in need.  I’ll invite guest bloggers to tell their stories about how their lives have been touched by animals.

I did consider that there are countless blogs about people & pets.
But that’s a good thing.  The more, the merrier, I say.  It’s a group swim, and I’m jumping in to add my voice to the convo.  What’s changed?  I won’t be writing about the step-by-steps &  how-tos anymore.  They’re important, but talented others, whose works I’ll highlight, quite ably handle those.  Instead, I’ll focus on helping folks understand their pets better by relating to them on a more equal level:  We all share the same world & similar experiences.  If it affects you, it affects your pet – and vice versa.  If you see your pet thru your own experiences, you’re more empathetic.  (I’m keenly aware that we are different species.  Pets are not people, and I honor & cherish those differences.)  Empathy creates understanding, compassion & patience.  In turn, an enlightened human is a better teacher, companion & guardian for a pet.  If an enlightened human pays very close attention, she’ll learn about herself thru her pets.  It flows both ways, folks.

What else makes my voice worth adding to the convo?
In the last year,  I’ve learned that I need to listen to my heart more.  In doing that, I realized that I was ready for something new.  My journey will inform my writing.  In a way, The Soulful Pet is an integration of my spirit & my work that I’m sharing with you.  It will be different:  personal, honest & opinionated, non-PC, quirky-funny, philosophical, possibly political, random & heartfelt.   Dare I say, “smartly soulful”?

The Soulful Pet is an opportunity for all of us to thank & celebrate the animals in our lives.
Let’s collectively spread the word that understanding, compassion and a positive training approach enrich & save lives.  Along the way, we’ll laugh, cry & learn together, from each other.  I’m hoping for many moments where we find ourselves saying, “Huh, I never thought about it that way before.”  Or, “I can’t wait to try that!”   Hmmm……  Does that make me your critter-life coach?  Or you mine?  Or are our pets ultimately our best life guides?  So much to explore!


PS – My little muse, Rusty, will be hanging out with me on The Soulful Pet.  He’s relieved of his duties @ Rusty’s Dog Blog for now.  I’m thrilled to have him as my teacher & friend.  Join us there, won’t you?  Woofs & hugs from us to you!

© 2013 Critter Consulting

Jun 12

We love Kongs.  But we have a Kong conundrum:  They are beloved, classic toys with a million and one uses.  Yet, they are THE toys that our clients complain about the most.  We know that’s partially because Kongs are so popular that nearly every dog guardian has one.  But the main complaint is, “My dog won’t play with it.”  So, we’re writing this post to help you & your dogs love your Kongs again!

Very young puppies will play with almost anything.  They especially love Kongs because they bounce & roll unpredictably.  But as Pup grows, she might ignore any toy that remains stationary, read as boring.  Think about it:  Why do dogs love tennis balls?  Because they interact with you via the ball.  If you put the Kong on the floor & never touch it again, your dog won’t either.  Try turning your Kong into a more interactive toy:  Play fetch with it!

If Pup isn’t impressed by a game of Kong fetch, don’t despair.  Pick the Kong up & put it away.  This recreates it’s novelty value so that the next time you bring it out, you’ll peak Pup’s interest.  A word of warning, though:  A naked Kong that’s been ignored by a dog, even as a fetch toy, is likely to be ignored again.  So don’t reintroduce pup to her Kong until you’ve dressed it up a bit.  How?  Stuff it!

There are endless ways to stuff a Kong and countless benefits from doing it.  Let’s start with the benefits.  Dogs who forage for food from Kongs eat slower, which is healthier for them.  Feeding Pup meals or nutritional snacks from multiple Kongs improves her behavior & builds her confidence, too.  Give Pup her fave food in a Kong before you leave her alone or before/during thunderstorms or fireworks, for example.  Occupy Pup with a Kong when you have guests, on rainy days, or in the evening when you want to unwind.  Use food-filled Kongs to help Pup like her crate or to prevent destructive chewing.  You get the idea.

We’re often asked:  “But isn’t it cruel & frustrating for my dog?”  Not if you present it as a toy with goodies inside, cheering Pup on as she works to empty it.  Dogs are natural foragers & problem solvers.  If given a fun task, involving her nose,  Pup’s confidence can blossom.  But set her up to succeed & enjoy it.  Only gradually increase the Kong’s degree of difficulty as Pup masters the previous, easier-to-empty stuffing style.  Minimize frustration to maximize persistence!

We found a few videos that nicely illustrate the art of Kong stuffing, keeping Pup’s level of expertise in mind.

For the beginner, hesitant or easily distracted dog:

For problem-solving, persistent Pups who’ve mastered simple Kong stuffings:

(Much thanks to eileenanddogs for the above videos!)

One more video that we love.  Rick Woodford, aka “The Dog Food Dude”, focuses on a healthy homemade, low-fat stuffing that’s better for Pup than gobs of peanut butter & cheese.  Check out his quick, easy recipe.  (We also like Rick’s recipe book, “Feed Your Best Friend Better”.)  Bonus tip:  Did you know that Kongs are dishwasher safe?  Awesome!

Related posts & pages:

For summer, puppy adopters & Dad’s Day!

Are you catching us between posts?  Visit us on our Facebook page.

We update it daily with all the latest & best in recalls & other pet-related news; behavior/training tips; & entertainment.  Join us there to laugh & learn.  Stop by & share how you & your pets are enjoying the sun & celebrating Dad’s Day.  We’d love to see your ideas, pictures & videos.  Keep cool!

© 2012 Critter Consulting

May 9

Are you hitting the road with Pup?  Make it fun & safe:  Dogs should definitely ride inside!

When it comes to traveling with Fido, everyone has their personal preferences regarding seating arrangements & gear.  Whatever setup you choose, it should fit a simple criteria:  Pup should be secure in the back seat, so she can relax & not be a distraction to the driver.  We’ve heard horror stories about pets riding freely in front seats or on laps.  One that comes to mind happened to a client of ours who was driving with her little dog loose in the front passenger seat.  She had to hit the brakes to avoid rear-ending a car that stopped suddenly in front of her.  The abrupt stop propelled her dog under the brake pedal.  As a result, she did hit the car in front of her.  Thankfully, she & her dog are fine.  But a valuable lesson was learned.

What system & gear should you choose?  That depends upon your dog’s preference & size.  In general, if being able to see outside of the car relaxes Pup, consider a barrier between the front & back seats, a doggie car seat, or a tether system.  If the view out the window makes Pup anxious, let her ride in a crate.  Here are a few of our favorite products for canine car trips:

  • Car seat & harness (for little dogs) – Make sure it’s the right height for your dog and that it can be belted into the back seat.  Of course, it should also include an attachment for your dog’s harness.  By the way, many of the items in our list are harness-based.  So get Pup a comfy, padded harness, and help her acclimate to it on walks or supervised @ home.  That way she can relax while wearing it in the car.  For small dogs, we like soft neoprene harnesses, like Puppia or Cloud.  (The Cloud harness is shown in the video, below.)  Our Rusty showed off his car seat, which admittedly was a worthwhile splurge.  We chose it for its height, soft sides (chin rests), and the cover’s wash-ability.
  • Harness & tether (for larger dogs) – As mentioned above, get a padded one and acclimate Pup to it ahead of time.  We like the Bergan seatbelt harness (tether included).  If Pup already has a comfy harness, tether her to a seatbelt with the Ultimate Seat Leash.  It fastens to any seat belt & adjusts from 16″ to 24″.
  • Front seat barriers To keep Pup in the back seat if she’s not tethered.  The Screen Barrier covers more space between front seats & is “claw-proof”.  The Kurgo barrier also allows Pup to see through it.  These options are pricier, but they’re well-made.  If Pup relaxes best when she can see through the barrier, then these are for you.  If Pup doesn’t mind a barrier that blocks her vision, consider the more affordable Kyjen Outward Hound barrier.
  • Backseat slings or hammocks – Want a safe alternative to tethering?  These seat covers prevent Pup from falling onto the floor behind the front seat.  They also double as a front seat barrier.  Here’s a nice example.  Know that there are many types in all price ranges available.  Bonus:  Slings protect your car from fur & muddy paws!
  • Seat extenders – These only prevent Pup from falling onto the floor behind the front seat.  They do enlarge the backseat to accommodate a larger dog.  You’ll need another system to restrict Pup’s movement, though.  Here’s an inflatable version.
  • Overhead backseat cables  – This system also requires a harness/tether setup, but Pup can roam the back seat.  Just make sure Pup can easily sit & lie down when she’s tethered.  The Kurgo Automobile Zip-Line includes a tether & a harness.
  • Cargo barriersThese grates essentially turn the back of your SUV or van into a crate, so that the backseat is available for humans.

Let’s take a break here and check out the Cloud harness (mentioned above).  Our Rusty loves his!  Watch Jess Rollins & her adorable pooch, Bingo, demo it for you:

OK – Back to the gear.  What if Pup likes to feel the wind in her fur?

We strongly discourage folks from allowing their dogs to ride with their heads outside car windows.  Yes, it’s cute.  That is until Pup gets something in her eye or escapes from the car – just to name a few of the things that can go wrongWindow screens let the breeze in while keeping Pup safely inside.  On the high end (design, durability & cost) is the BreezeGuard.  On the low end (cheaper & less durable) is the window ventIf you must allow Pup to hang out the window, protect her eyes…. we love Doggles!

Still need to see dogs free in cars?  Watch this video.  It’s 5-minutes of cuteness:  Dogs riding in cars, heads hanging out windows, in slo-mo.  These dogs are doing it, so your pooch doesn’t have to!

Related posts:

Are you catching us between posts?  Visit us on our Facebook page.

We update it daily with all the latest & best in recalls & other pet-related news; behavior/training tips; & entertainment.  Join us there to laugh & learn.  Stop by & share how you & your pets are traveling in style &  enjoying the sun.  We’d love to see your ideas, pictures & videos.  Happy trails!

© 2012 Critter Consulting

Apr 3

You’re not alone.  It’s a love-hate thing.  Elizabethan collars (or e-collars) serve pets well as they heal from surgeries, allergies or injury.  But many cats, dogs & humans can’t wait to get rid of them.  The classic “cone” makes eating difficult.  Its rough edges are tough on guardians’ bare legs & can scratch furniture.  It impedes your pet’s peripheral vision, and it makes getting into a crate seem impossible.  Unpleasant, to be sure.


Did you know there are alternatives?  If you seek them out proactively, you’ll be prepared when your pet suddenly needs them.  Most of the options we list below are easily available in pet stores & online.  Some have additional uses in life with pets.  For example, if you have a secure deck with vertical railings, the Cloud Collar can prevent Pup from chasing toys through railings & off the deck.  Regardless of your product choice or use, your pet should only wear them when supervised, for safety’s sake.

  • Cloud Collar – Easier for pets to play & eat in.  Peripheral vision is good, but access to crates may be thwarted.
  • EZ Soft Collar –  For small dogs & cats.  Softness means it’s easier to sleep & maybe eat in.  Still obstructs peripheral vision.
  • Comfy Cone – For cats & dogs of all sizes.
  • Clear E-collar – Edges are padded for your pets’ comfort, and to minimize impact on items (or humans).  Peripheral vision is a bit better.  Otherwise, it’s the classic “cone”.
  • BiteNot collar – For dogs & cats.  (We suspect this would be hard for most cats to acclimate to.)  Makes eating, playing & getting into crates/cars easy.  Peripheral vision isn’t affected.

Why are we posting this info now?  It’s allergy season for pets, too.  Skin irritations lead to self-harm (licking, chewing & scratching).  Or, you may be welcoming a puppy or kitten into your home this spring.  Plan on neutering/spaying him/her.  If your pet insists on fussing over the healing area & isn’t easily distracted from it, your vet may recommend a cone.  We hope these products help reduce your pets’ stress and speed their recovery!

Try as you may to keep Fluffy & Fido comfy in this gear, there will be an adjustment period for them.  Watch how clicker training can help them acclimate without fear.  Don’t have a clicker?  Use a praise word like, “Good!” or “Yes!” to mark Pup’s approaches to the cone.


Try not to laugh too hard @ them, as their dignity is in jeopardy.  🙂  Watch as Lucy navigates steps in her cone-of-shame:


Related posts:

Are you catching us between posts?  Visit us on our Facebook page.

We update it daily with all the latest & best in pet-related news; behavior/training tips; & entertainment.  Join us there to laugh & learn.  Stop by & share how you’re welcoming spring with your pets.  We’d love to see your ideas, pictures & videos.  Let’s celebrate together!

© 2012 Critter Consulting

Mar 3

We love to help pet guardians see the world from their pets’ points-of-view.  Understanding & empathy create compassion.  Compassionate people are better teachers & trainers.  A great first step in better understanding, protecting, teaching & socializing your pets?  Learn their body language.  (Psssst – They already know yours.)

Let’s talk dogs here.  Humans often claim that their dog’s behavior “came out of the blue” or happened “for no reason”, “without warning”.  That’s rarely true.  Dogs speak volumes through their primary mode of communication:  body language.  We’re just not “listening”.  The more you practice observing Pup, the more you’ll really see the subtitles of her social communication skills.  A truly keen observer of dogs knows that each time you look, you see more.  We cherish the “ah-ha” moments that arise as we help clients see & decipher what their pets have been saying to them all along.  It’s a beautiful thing, because guardian & dog can continue to improve their relationship with a new understanding of each other.  It’s amazing how quickly dogs respond to their person’s new-found “bilingual” skills ….. Almost as though they’re saying, “What took you so long?!”

Verse yourself in canine-speak.  Review our post, “Are You a Close Talker?“.  It’s packed with video illustrations of polite interactions between canines.  In the post, we translate lessons learned from these dog-dog interactions into guidelines for how humans should approach (or not approach) dogs.  When you’re done, we’ll meet you back here with a current-event illustration of human-dog communication gone very wrong…..

If you follow us on Facebook, you know we covered in detail the case of the news anchor, Kyle Dyer, who was bitten on her face by a dog – on live TV.  The dog, Max, was setup by his unaware humans to feel defensive.  The encounter was too stressful too soon after his near-death rescue from icy water just 16 hours earlier.  He was “trapped” on a leash in a tight space in a new-to-him (& likely scary) environment.  The other oh-so-obvious-now lesson learned:  Never, repeat NEVER, kiss a strange dog on the face.  Watch the original footage here.  (You’ll only see Max during the bite, we promise.  Our heart goes out to Kyle, who, as you’ll see in the 3rd video, is healing nicely, physically & emotionally.  Max is OK, too, home with his family.)

Did you see the warnings?  This bite did not come out of the blue, or happen for no reason – as Ms. Dyer said on The Today Show last week.  Watch Michael Baugh’s excellent analysis & slow-motion video (again, dog only) of all the body language Max used to “say” that he was extremely uncomfortable just before the bite.  When we watched the original interview video @ normal speed, we could see it coming.  But this description & slo-mo video make it clear to all that Max was doing his best to inhibit himself pre-bite, signalling his fear & discomfort for awhile.  Having said that, we do agree with The Whole Dog Journal’s Facebook comment on the bite itself:  “That’s what ‘zero bite inhibition‘ looks like, folks, and why you WANT your puppy to learn good bite inhibition.”

Finally, here’s the follow-up interview with Kyle Dyer.  We commend her honest self-assessment & bravery in discussing her role in the bite.  She didn’t have the benefit of hind-sight & slo-mo video, so she didn’t know she was threatening Max.  We wish her a speedy & full recovery.

We hope, through Ms. Dyer’s experience, this blog, our Facebook page, and our work with clients, to further educate folks on dog body language, proper human-dog interactions, & scenarios to avoid.  Help us spread the word!

© 2012 Critter Consulting

Feb 23

Psssst…. Can you feel it?  Spring’s just around the corner!

We just had to share this spring-fever-inspired, pet-friendly list of ideas to welcome our fave season:

  • Keep Kitty fit & entertained, whether she’s outdoor enjoying the delightful weather, or she’s indoor-only.  Check out our post:  “Let’s Play!”
  • Spring brings puppies & kittens!  If you’re considering adopting a pet of any age, ask us for help, proactively.  We’ll guide you in choosing the right pet for you & your family.  If you just adopted a pet (of any age), we’ll help the transition go smoothly for all, including resident pets.  Watch the lovely video, “To everyone who loves dogs“, from our post on the spirit of adoption.  Start training now to enjoy the rest of your year with a happy, well-mannered furry family member!
  • Our past spring posts are packed with sweet videos & helpful seasonal safety tips.  We’ve covered gardening with pets, Easter safety tips, spring cleaning, avoiding tick bites, flea prevention, skunk season,  & swimming dogs.  Whew!
  • ‘Tis the season for road trips!  Visit three of our fave pet-travel blogs:  Dog Jaunt is for folks traveling with small dogs.  DogTrekker finds the “best places in Northern California for you and your pup to stay, eat, hike, swim and play”.  Go Pet Friendly personalizes your trip according to your destination, number of people, and number/type/size of pets.  Use their road trip planner to locate pet-friendly hotels, restaurants, camping & activities along your route.  Brilliant!

Speaking of road trips, we took an epic one up the northern CA coast for some R&R with our pal, Rusty.  (He blogged about it.)  Enjoy this adorable, spring-like scene that we encountered along the way.  Warning:  Our spring fever is contagious!

Are you catching us between posts? Visit us on our Facebook page.

We update it daily with all the latest & best in pet-related news & entertainment. Join us there to laugh & learn.  Stop by & share how you’re welcoming spring with your pets.  We’d love to see your ideas, pictures & videos.  Let’s celebrate together!

© 2012 Critter Consulting

Jan 30

True confessions time ….  How are those pesky resolutions really going for you?

Now’s the time of year when our good intentions start to fall by the wayside.

Allow us to re-inspire you with this post.   Instead of thinking about your goals as resolutions, consider them to be “lifestyle goals”.  We quit resolutions if we haven’t reached them by January 31.  Don’t give up!  Instead, gradually incorporate your goals into your life so they’re doable & fun.  Ask others to join you to hold you accountable.  For example, if one of your goals was to get moving, let your pet be your personal trainer.  One look @ that adorable face will remind you to get up & walk, run or play.  Just get going, and you’ll be rewarded with personal satisfaction, as well as all the wags & purrs you can stand!

A few fave articles, posts & pages to get you started (again) on the right paw:

  • “Let’s Play!” – Feeling stressed?  Overwhelmed?  Got the blues?  If you can answer yes to any of these questions, then your cat probably can, too.  We have the solution for both of you:  Dust off those cat toys & get busy playing!  (Bonus:  A tired Kitty is less stressed & better behaved.)
  • “7 Resolutions your pet can help you reach”
  • “New year?  New training goals!” – Combine exercise & training to improve mind & body.  We can help you improve Pup’s leash manners & training to get you both going!
  • “A new kind of resolution” – Don’t have a dog?  Why not volunteer with your local shelter or rescue as a dog walker?  Who knows, maybe you’ll meet your mutt match!  (Plus, we list lots of other ways you can feel good while making a difference.)
  • Our toy recommendations – for your dog and your cat.
  • “I workout!” – Our poodle pal, Rusty’s post is loaded with inspiration!

Most importantly, have fun!

And do it with a sense of humor!

© 2012 Critter Consulting

Nov 22

We’re looking forward to spending the holidays with close friends, family & lots of great food!
We’re so grateful for all the wonderful people & animals in our lives.  Our clients are amazing in their dedication to & love for their furry family members.  It’s such a pleasure to do what we do!

Speaking of great food…..  Our clients often ask what they should be feeding their pets.
Our answer is simply:  Feed your pets the best food that you can because they’ll live longer, healthier & happier lives.  What constitutes a high quality diet?  Choose a grain-free, moisture-rich diet packed with protein that your pet’s body can use without metabolic stress.  Watch as one of our fave veterinarian bloggers, Karen Becker, describes your non-kibble options.  Keep in mind that the best diet is one that fits these criteria; is doable for you; & helps your pet thrive, as an individual with unique dietary needs!

Foodie goodness aside, what else are we thankful for this holiday season?

We owe a huge “thank you!” to everyone who selfishly helps animals on a daily basis.  Whether you work or volunteer @ a shelter/rescue; work @ a veterinary hospital; or have adopted/fostered strays or orphaned animals – – – – You make a huge difference!  Touching human & animal lives truly captures the holiday spirit.

Thank you for all you do!

Wishing you wonderful holidays & a Happy New Year!

Related posts & pages:

© 2011 Critter Consulting

Oct 26

We’re huge fans of Halloween. But good, spooky fun shouldn’t come at the expense of your pets’ happiness & safety. Check these sources for tips on a pet-friendly Halloween:

  • A Purr-fect Howl-oween – Our post is packed with great pet tips for before & during Halloween, including DIY treats, toys & costumes!
  • ASPCA’s safety guidelines for autumn and Halloween

Now, let’s enjoy some flicks that are more silly than scary!  First up is last year’s classic.  See what happens when Splash & Kiko take Halloween matters into their own paws!

Not to be left out, these kitties put the fun in Halloween!  While we don’t recommend putting Fluffy in a costume, Jumbo Pillow is so happy munching on boiled chicken breast & plain canned pumpkin that he doesn’t mind a bit!

And, finally, Jarrod demos how to safely trick or treat …… in feline style!

More fun links:

  • Our intrepid poodle, Rusty, monkeys around this Halloween.  Watch!
  • Our Facebook page is the place to be this fall!  Our Halloween film fest continues there, with lots of laughs.  And, as always, our page is packed with timely, helpful info for pet guardians.  Join us!


© 2011 Critter Consulting

Aug 16

Our clients ask great questions about dog-dog play:  Is that play, or are they fighting?  How do I know my dog’s having fun?  Should I break it up or let them work it out?  Of course, the best answers are given while observing dogs in action.  But we think these general tips will set you on the path of understanding pooches @ play.

Good play is a lot of give & take, where dogs take turns with toys & chasing/being chased.  If one dog isn’t comfy (retreating, tail tucked, belly up, ears back, yelping) and is feeling bullied because the other dog isn’t letting up, it’s time to step in.  Happily interrupt & redirect the dogs from each other.  Keep calm, with no tension in your voice or body.  Decide if the dogs can resume playing after a short break, or if  their play styles are a mismatch.  We love this video.  Whether your pup is @ a dog park or having a play date, you’ll learn how to recognize happy, healthy play.  Watch:

Dogs usually pace the play by taking breaks along the way.  Notice that one pup might walk away, shake as if drying themselves, drink water or lay down.  This signals the other dog that they are pausing.  In nice play, the other dog will respect the break and relax, too.  Here’s a great example of how intense play could be mistaken as fighting.  But notice that the dogs’ play styles are well matched, and they use breaks to pace the play:

Some dogs don’t pace themselves well and/or they don’t respect another dog’s break request (calming signals). They get overly excited during play.  Often these are young puppies & adolescents with unrefined social skills.  You can help your dogs enjoy longer, calmer play sessions by initiating proactive play breaks.  Teach them that a phrase (like “all done!”) means head to you to sit for treats.  Reward their calm sits by releasing them to play again:  “Go play!”.  Keep it fun so the dogs don’t mind interrupting their play for you. (Of course, @ a dog park with other dogs, you shouldn’t use food. A calm pet or praise will do.)

Speaking of social skills, it’s OK for dogs to fairly & clearly define their personal boundaries with each otherHere’s a lovely example of a tolerant, socially skilled adult dog calming & setting boundaries for a bouncy puppy:

(Much thanks to the folks @ Castor & Pollux for sharing this adorable video of Walter and Charlie the puppy with us!)

Recommended reading – from the best of the pack!

Article:   “Dog Park Etiquette” by Pat Miller

Blog posts:

Video:  Turid Rugaas on Calming Signals  (a must-watch for all dog guardians!)


© 2011 Critter Consulting


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